Wednesday, 5 April 2017

Amazon to soon refund $70 mn of in-app purchases for illegally billing users-The Total Investment & Insurance Solutions

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5 April 2017

Amazon has decided to refund up to $70 million to its users, a move that comes a year after the company was found guilty of illegally billing users for unauthorised in-app purchases.

The in-app charges occurred from purchases made by kids when playing with freemium apps. 

A US federal court in 2016 ruled that Amazon had failed to "clearly inform parents that free apps may still include in-app purchases, and did not provide enough notice and password requirements to prevent unwanted charges." The Total Investment & Insurance Solutions

According to a report in Verge on Tuesday, the Federal Trade Commission (FTC) estimated that parents were charged upwards of $70 million between November 2011 and May 2016.

According to the FTC, Amazon will begin is refund programme "shortly". 

In November 2016, Amazon had requested a US district court that it would make refunds in form of gift cards, but the request was rejected. The Total Investment & Insurance Solutions


It is, therefore, expected that the company will refund affected customers money back directly to their debit or credit card, or through paper checks.The Total Investment & Insurance Solutions

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